Writing

Notes on service, preparation, and the long view.

Occasional writing on the parts of wealth management that are hardest to photograph — the conversations, the handoffs, and the preparation that happens long before anyone sits down at the table.

Client Service Retirement Operations
Client service

What good client service actually looks like in private wealth

The difference between adequate and excellent rarely shows up in a pitch. It shows up in an ordinary week — in how quickly someone hears back, and whether they understood what they were told.

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Retirement

Questions worth asking before you retire

Most retirement conversations open with a number. The more useful ones open with a handful of questions about how you actually want the next decade to work.

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More on LinkedIn.

Shorter notes and the occasional observation tend to land there first. This page collects the longer pieces.

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